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Last updated: 5 January 2026

 

Who we are

Prestige Events Enterprises Ltd ("we", "us", "our") is the data controller responsible for the personal data described in this notice.

Registered in England and Wales, company number 11407940 Registered office: Office 1 Sherwood House, Mansfield, Nottinghamshire, NG17 5LA We trade at events as Prestige Events Enterprises Ltd

We are registered with the Information Commissioner's Office — registration reference ZA802478.

Contact us about your data

Email: team@prestigeeventsphoto.co.uk Post: Data Protection, Office 1 Sherwood House, Mansfield, Nottinghamshire, NG17 5LA

 

Photographs taken at events

How and when we photograph you

We operate staffed photo points at live events. We only take photographs of people who come to our photo point and stand in front of the camera. We do not take photographs of people covertly, from a distance, or without them knowing at the time.

Sometimes a photograph is included in your ticket price. Sometimes it is an optional product you can choose to buy. Either way, you are photographed only at our photo point, facing the camera.

We display notices at our photo points and at event venues telling you that photographs are being taken and how to tell us if you do not want to be photographed. Those notices name us, say how long we keep images, and give you an email address to contact us.

What we do not do

• We do not use facial recognition or facial matching technology

• We do not create biometric records of you

• We do not identify you automatically from your appearance

• We do not sell or license your image to anyone else

• We do not give your photograph to the event organiser or venue for their own use

• We do not use your image in advertising or promotion unless you have separately given us specific permission — and we never do this with images of children

• We do not send your personal data outside the United Kingdom

 

Our lawful basis

We rely on legitimate interests under Article 6(1)(f) UK GDPR.

Our legitimate interest is operating our business of producing souvenir photographs and imaging products for guests at live events. We have carried out a formal assessment and concluded that our interest is not outweighed by your rights, because:

• Photography is expected at events of this kind

• We only photograph people who come to our photo point and face the camera

• We tell you in advance, by signage at the venue and photo point

• We keep images for a short, fixed period

• You can object at any time, and we will delete the image without question

 

You can ask us for a copy of that assessment.

Your right to object — how to stop us

You have the right to object to us photographing you, and to ask us to delete a photograph of you. You do not need to give a reason, and we will not ask for one.

You can do this by:

• Telling any member of our photo point staff, at the time or at any point during the event

• Emailing team@prestigeeventsphoto.co.uk

• Writing to us at the address above

 

We will delete the image within 5 working days and confirm when we have done so.

Children

We photograph a child only when a parent or guardian is with them at the photo point. We do not photograph unaccompanied children.

We never use images of children for advertising, promotion, our website, or portfolio purposes, and we do not ask for permission to do so.

We also keep them for less time. If a photograph of a child is not purchased, we delete it after 14 days rather than 90.

A parent or guardian can object or ask us to delete an image of their child using any of the routes above.

 

If you buy a photograph or product

What we collect

Why

Our lawful basis

Your name

To identify and fulfil your order

Contract — Art. 6(1)(b)

Your email address

To send your order, receipt and download link

Contract

Delivery address, if you order a physical product

To deliver it to you

Contract

Order and transaction details

To fulfil your order and meet our accounting and tax obligations

Contract / Legal obligation — Art. 6(1)(c)

 

Payment card details are handled directly by our payment provider. We never see or store your card number.

 

Morphed and transformed images

Where you buy a product in which your photograph is digitally transformed, stylised or morphed, we apply that effect to the image you have posed for. We do not compare your image to any database, and we do not use it to identify you. The source image and the finished product are both deleted at the end of the retention period below.

 

If you contact us

If you email us, use a contact form, or call us, we process your contact details and the content of your message so that we can respond. Our lawful basis is legitimate interests — responding to enquiries addressed to us.

 

How long we keep your data

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Photographs you have not purchased - 90 days from the event

Photographs of children you have not purchased - 14 days from the event

Photographs you have purchased - 90 days from purchase

Photographs you have objected to or asked us to delete - Deleted on request, within 5 working days

Order and transaction records - 6 years — required for tax and accounting

Enquiry correspondence -3 years

 

After the retention period the data is permanently deleted.

 

Who we share your data with

We share personal data only where necessary, and only with:

• Printing and fulfilment providers, to produce and deliver physical products

• Our payment provider, to take payment

• IT and storage providers, who host our systems

• Professional advisers — accountants, lawyers, insurers — where necessary

• Regulators, law enforcement or courts, where we are legally required to

 

All of these act on our instructions under a written contract. We do not sell your personal data. We do not share your photograph with the event organiser or venue for their own purposes.

 

Where your data is held

All personal data we hold is stored and processed in the United Kingdom. We do not transfer your personal data outside the UK.

 

How we protect your data

We store images on access-controlled systems, restrict access to staff who need it for their role, delete data at the end of the retention periods set out above, and keep our security arrangements under review.

 

Your rights

Under UK data protection law you have the right to:

• Be informed about how we use your data — this notice

• Access a copy of the personal data we hold about you

• Rectification of data that is inaccurate

• Erasure of your data in certain circumstances

• Restrict our processing in certain circumstances

• Object to processing based on legitimate interests — including our event photography

• Data portability in certain circumstances

• Withdraw consent at any time, where we have relied on your consent

 

To exercise any of these rights, contact team@prestigeeventsphoto.co.uk. We will respond within one month. There is no charge.

 

Complaints

If you are unhappy with how we have handled your personal data, please contact us first — we would like the chance to put it right.

You also have the right to complain to the Information Commissioner's Office:

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website: ico.org.uk

 

Changes to this notice

We may update this notice from time to time. We will highlight material changes on this page.